Quality Distribution, Inc. (QDI) has planned, established, documented, and implemented a quality management program for its warehouses, which is maintained in order to continually improve its effectiveness in accordance with legislation, international standards, and best industry practices. QDI’s Business Management System is comprised of a Quality Manual and a Food Safety Manual, which governs processes for the safe storage and distribution of products entrusted to the company.
Management and staff are committed to implement a quality manual that defines the minimum standards for all of our processes and follows a series of written procedures that will give our customers, confidence in our services. We believe that QDI’s work culture is a direct reflection of its quality policy statement.
QDI’s Quality Policy Statement
- To meet or exceed our customer requirements and to provide continuous improvement in our processes.
- To provide SUPERIOR service to every Quality customer in all phases of product distribution
- To nurture an atmosphere among employee at all levels so that self-respect, understanding, compassion, friendship, and courtesy are incorporated into our way of life, thus attaining the highest level of employee satisfaction possible.
- This atmosphere allows for a style of operation that promotes a level of service that exceeds the expectations of the business community, thus reaching our goal of attaining the highest level of customer satisfaction possible.
